Privacy Policy

At Doctor Spins Casino, we value the trust our players place in us. Protecting your personal data is a core part of that responsibility, and we handle your information with care, security, and respect. This Privacy Policy explains how we collect, use, and protect your data so you can clearly understand how your information is managed when you use our services.

We encourage you to read this policy carefully before using the site.

Data Processing

This Privacy Policy explains how Doctor Spins Casino processes players’ personal data in line with applicable gambling and data protection requirements. Processing this information is necessary for providing access to our games and related services.

Doctor Spins Casino operates under the management of Dama N.V., a company registered in Curaçao, together with its wholly owned subsidiary, Friolion Limited, based in Cyprus. Dama N.V. holds a gaming licence issued by Antillephone N.V.

By using our services, you confirm your acceptance of this Privacy Policy. We may update the policy from time to time, and continued use of the site after any updates means you accept the revised version.

Collection of Information

We may collect different types of personal data through our website, including:

  • Registration and contact details, such as your name, email address, phone number, residential address, and identification documents
  • Communication records, including messages sent through email, live chat, or other support channels
  • Transaction and account activity data, such as deposits, withdrawals, betting activity, and general site usage
  • Compliance documents required for identity checks, verification procedures, and regulatory obligations

Use of Information

The information we collect may be used for several purposes, including:

  • Processing payments, withdrawals, and gaming transactions
  • Providing access to games, account services, and customer support
  • Carrying out identity verification and compliance procedures
  • Sending promotional materials where you have given clear consent
  • Meeting legal and regulatory duties, including anti-money laundering requirements
  • Detecting, preventing, and investigating fraud, abuse, or other unlawful activity
  • Analysing trends and improving the quality, performance, and security of our services

Marketing Communications

If you have agreed to receive marketing messages, Doctor Spins Casino may use your personal data to send promotional offers, updates, and other information about our products and services.

You can withdraw your consent at any time by changing your account preferences or contacting customer support.

Disclosure of Information

Doctor Spins Casino does not sell or rent your personal data. We may, however, share your information in the following situations:

  • Within our corporate group, where necessary for account administration and service delivery
  • With trusted business partners and service providers that assist with compliance, payment processing, identity verification, and operational support
  • With third parties where disclosure is required by law, regulation, or competent authorities

Any such disclosure is carried out under strict confidentiality and security arrangements.

Data Security and Retention

Doctor Spins Casino applies appropriate technical and organisational security measures to protect your personal data from unauthorised access, misuse, loss, or disclosure.

We retain personal data only for as long as necessary to fulfil legal, regulatory, and operational requirements. This may include retaining certain records for a minimum of five years after account closure, in line with anti-money laundering obligations.

Cookies and Tracking

Doctor Spins Casino uses cookies and similar tracking technologies to improve site performance, personalise user experience, analyse traffic, and support marketing activities.

You can control or disable cookies through your browser settings. Keep in mind that restricting cookies may affect certain functions of the website.

Your Rights and Contact Information

Depending on the laws that apply to you, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal data where legally permitted
  • Object to the use of your data for direct marketing
  • Request restrictions on certain types of processing

If you have any questions, concerns, or requests relating to your personal data, you may contact our Data Protection Officer by email. If you are covered by GDPR, you also have the right to lodge a complaint with the relevant data protection authority.